Privacy Policy

We are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This privacy policy outlines how we, Diletta Luna OÜ, with registered address at Sepapaja 6, 15551 Tallinn, Estonia, collect, use, store, and protect the personal data of our website users in accordance with the General Data Protection Regulation (GDPR) and other applicable Estonian data protection laws.

Diletta Luna OÜ (doing business as VerifactAI) collects the following categories of personal data:

- Identification information (for account management and order fulfillment): Name, email address, postal address, phone number, and company details.

- Job-related data (to provide project-related services): Information about the projects you upload through our portal.

We process your personal data based on the following legal grounds: your consent, the necessity to fulfill our contractual obligations to you, our legitimate interests, and compliance with legal obligations.

You directly provide most of the data we collect. We obtain data when you:

- Register online or place an order for our products or services.

- Voluntarily participate in a survey or provide feedback via message boards or email.

- Interact with our website, where we collect data using cookies and similar technologies.

Additionally, we may share data with third-party partners such as Stripe, Firestore, and Vultr, and public sources for the purposes of enhancing our services and ensuring the accuracy of the data we hold.

We process your data for the following purposes:

- To fulfill your orders and manage your account.

- To communicate with you, including sending you information about special offers on other products and services we think you might like.

We do not share your data with partner companies for marketing purposes. However, we may share your data with credit reference agencies and law enforcement bodies only when necessary to prevent fraudulent purchases or as required by law.

We store your data securely using encrypted storage and secure transmission protocols with services from providers such as Stripe, Firestore, and Vultr. We retain your personal and order information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, we will retain your personal and order information for a period of 12 months after the completion of the services unless a longer retention period is required or permitted by law.

We would like to send you information about our products and services. You can opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly here.

You have the right to exercise your data protection rights as outlined. You have the following rights:

- The right to access: Request copies of your personal data.

- The right to rectification: Correct or complete your personal data.

- The right to erasure: Erase your personal data under certain conditions.

- The right to restrict processing: Limit how we use your personal data under certain conditions.

- The right to object to processing: Challenge certain uses of your personal data under certain conditions.

- The right to data portability: Transfer your data to another service or to yourself under certain conditions.

To exercise any of these rights, please contact us here or write us a letter: Diletta Luna OÜ, Sepapaja 6, 15551 Tallinn, Estonia.

Cookies are small text files used to store information about your website visit. Our website uses cookies to enhance your experience. You will be asked for your consent to our use of cookies when you first visit our website.

Our website uses cookies to:

- Keep you signed in.

- Understand your usage of our website.

We use functionality cookies to recognize you and remember your preferences and advertising cookies to collect information for tailoring advertising to your interests. You can manage your cookie preferences at any time through your browser settings.

Our website may contain links to other websites. Our privacy policy applies only to our website. Please be aware that we do not control and are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies.

We review our privacy policy regularly and will post any updates on this page. It is your duty to check our privacy policy for any updates. This policy was last updated on 12th of March 2024.

For any questions or concerns about our privacy policy or your data, please contact us at: https://verifactai.app/#contact

Address: Diletta Luna OÜ, Sepapaja 6, 15551 Tallinn, Estonia

If you have a complaint about our data handling practices, you may contact the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) at info@aki.ee.