PRIVACY POLICY

The Happy Beavers role in your privacy This Privacy Policy sets out how Diletta Luna OÜ (a company registered under the Laws of Estonia, having its registered office at Sepapaja , 15551 Tallinn, Estonia) deals with your data in the process of providing this website (the “Site”), and the associated services, data, information, tools, functionality, updates and similar materials (collectively, the “Service”). If you are one of our customers or a visitor to our website we act as the ‘data controller’ of personal data. This means we determine how and why your data are processed.
What do I need to do? Please read this document and our terms of service carefully before submitting any information to us.
Your rights. You are entitled to: a.   request information regarding the processing of your personal data, including being provided with a copy of your personal data; b.   request the correction and/or deletion of your personal data, or object to the processing of your personal data; c.   complain to your local data protection authority, or to a court of law, if your data protection rights are violated; d.   object to the processing of your personal data, we will respect that choice in accordance with our legal obligations; e.   request that we transfer the data we have collected to another organization, or directly to you. When editing or deleting personal information, we may ask you to verify your identity before we can act on your request. We will process any request to exercise your rights on a case to case basis in accordance with the Data Protection Laws. We do not assure that we will delete all residual copies and archives made by any third party without our knowledge and consent. Please raise your objection as early as possible during our association. You may fill up our contact form to contact us regarding your data rights. Any details you enter in the above form will be erased as soon as we deal with your request.
How do we collect data?
Data you give usData we collect automatically
You visit or browse a page from our site
site
You request a quote from us
You provide us instruction for working on your Task
You email us
You call us
You send us any document
You receive an email from us
You receive a marketing email from us
Cookie data
Customer survey or feedback form

Types of data we collect and why we collect it?
Type of data we collectWhy do we collect the data?What data do we collect?
Contact detailsWe use this information for the purpose of rendering services effectively and efficiently.Name & email, phone number. Lists of clients, telephone calls received and made.
Financial detailsWe use this information for accounting purposes and to keep track of whether we have received all the payments from your end.Bank account information.
Documentary detailsYou submit this information to us so that we may provide the service you seek.Instruction on how to provide the service. Materials, information, photography, writings, documents and other content for use in the preparation of and/or incorporation in the services.
Data on how you use our websiteWe collect data on how you browse our site, the clicks you make to improve our service offering to you.This data typically includes the web request, internet protocol address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.
Cookie dataWe use the cookie to collect anonymous and generalised statistics regarding the number of visitors of the website and information about the manner of using the website. You can read more about third party cookies below.We use this information in order to make the website even more user-friendly and convenient. You can configure your web browser to refuse all cookies or delete cookies automatically.

Note: A. Our legal basis for collecting the above information stems from the contract between us, communicating with you and in our legitimate interest. B. We do not collect any sensitive data about you unless it is required to provide you the Services. C. We also do not collect any information regarding minors as we are a B2B business. D. We may use anonymised information without reference to any persona or identity or other identifiable details for research, statistical analysis and business intelligence purposes and may use or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates.
Where do we store your data? What are the third parties who may process your data? We take pride in the fact that we are a tech-enabled company. We use the following third parties to provide you the services that you have sought from us: Hosteurope, Airtable, Memsource, Google Sheets, Pipedrive, subcontractors. Note: Please note that some of our subcontractors and employees live outside the EU. We confirm that we only transmit personal data to sub-contractors and employees that apply adequate security measures to ensure the security of protection of personal data. Further, we have entered into a written agreement which commits the sub-contractors and employees to take appropriate safeguards in relation to the handling of your personal data.
How do we use cookies? This Privacy Policy sets out how Diletta Luna OÜ (a company registered under the Laws of Estonia, having its registered office at Sepapaja , 15551 Tallinn, Estonia) deals with your data in the process of providing this website (the “Site”), and the associated services, data, information, tools, functionality, updates and similar materials (collectively, the “Service”). You can block cookies by visiting your browser settings and disabling cookies. Do note that certain features of our website may not work if you disable cookies.
What steps do we take to ensure the security of your data? Our website encrypts all data transmission by default. We minimise the amount of data that we share with third parties wherever possible. We have entered into a data processing agreement with these third party services wherever applicable. However, do note that no data transmission is guaranteed to be 100% secure and you are providing your personal data at your own risk.
Updates to this policy If we have your contact details, we will notify you of any changes to our privacy policy. Otherwise, it is your duty to check our privacy policy for any updates.
Contact us. If you have questions or requests regarding the processing of your personal data, or require additional information, please reach out to us using this form.